Sonar Support - announcement

Sonar Server Emergency Maintenance Sonar server will be going down for maintenance at 12:10 AM (4/12/2025 12:10 AM) The purpose of this maintenance is to fix the aforementioned bug. Due to the nature of this bug maintenance may go earlier than 8:10pm, whenever the build is ready. While I do not expect any issues, keep in mind that this maintenance has a 1 hour window as usual. I'll keep us updated as usual. No SonarPlugin update is needed at this time. (edit: v0.7.1.4 is released to the Sonar repo as a side effect of this maintenance. No user-facing changes) Update 8:04pm EST: Sonar server is going down for maintenance Update 8:06pm EST: Server is back online, I'll be monitoring during the next few minutes to ensure smooth operations Update 8:18pm EST: Server maintenance completed. I'll be here for a while longer so let me know if there any issues. As explained in #support , I had to change the affected server logic quite a bit. I'm in the hopes I didn't break anything however as with any big changes there's always a chance of having messed something up, so if there's are any issues let me know. Apologies for inconveniences caused by this bug. (edited)

Letting us know I'm aware of a bug causing Sonar to stop working after world traveling I'm currently working on a fix but it seems I have to change a few things, this will take a while This is a completely server-side bug and therefore a SonarPlugin update won't be needed. In the meantime you can work around this bug by reconnecting
/sonarconfig -> Debug tab -> Reconnect Apologies for inconveniences caused.
This bug also happens when relogging as well. This has been fixed (edited)

SonarPlugin CN and KR Updated (v0.7.0.4) This update backports the fixes applied at v0.7.1.3 Read the previous announcement for more information. This update will be available once the following PR has been merged:

China: https://github.com/ottercorp/DalamudPluginsD17/pull/327
Korea: Posted

(edited)

SonarPlugin Updated (v0.7.1.3) Sonar Crashes This update contains a fix for Sonar crashes during SignalR disconnection events. Additionally, exception handling has been added to the ping timer handler to avoid future crashes here. Update Availability This update will be available once the following PR has been merged:

Global: https://github.com/goatcorp/DalamudPluginsD17/pull/5930

This update is not compatible with CN and KR, however a backported release will be made shortly. This update is also available via the Sonar repo: https://raw.githubusercontent.com/FFXIV-Sonar/SonarRepo/main/pluginmaster.json

Sonar Crashes I received another report regarding Sonar crashes, I'm immediately taking a look and working on a fix Update 8:19am EST: A cause has been identified and a fix has been applied, now preparing for releases, v0.7.1.3 and v0.7.0.4 (edited)

SonarPlugin CN and KR Updated (v0.7.0.3) This update backports the fixes applied at v0.7.1.2 Read the previous announcement for more information. This update will be available once the following PR has been merged:

China: https://github.com/ottercorp/DalamudPluginsD17/pull/326
Korea: Posted

SonarPlugin Updated (v0.7.1.2) Startup Crash This update attempt to fix rare crash occurring with some of our users. Due to very little information gathered about the crashes I cannot confirm if this fix will work, however I done my best to avoid the possible causes. Unobserved Exception Exceptions due to connectivity failure are now observed correctly. They'll still be logged but not as unobserved exceptions. Apologies for confusion this may have caused. Update Availability This update will be available once the following PR has been merged:

Global: https://github.com/goatcorp/DalamudPluginsD17/pull/5917 This update is not compatible with CN and KR clients at this time.

This update is also available via the Sonar repo: https://raw.githubusercontent.com/FFXIV-Sonar/SonarRepo/main/pluginmaster.json No sonar server maintenance needed for this update.

SonarPlugin Crashes on Startup I'm currently investigating a mysterious crash that's happening to a very small number of people during startup At this time I do not have anything definitive as of yet, so I'd like to request logs to be sent to me, and if possible any related Event Viewer output My current best guess so far seems to be something deep within the .NET libraries, something is triggering a double-free Let me know your setup as well, such as your Windows version and CPU You can send these at #support, tickets or DMs edit For discord servers following this announcement channel:

Sonar Support Discord can be found at https://discord.gg/K7y24Rr
If however you prefer DMs send them to @Azure Gem edit2

I did not realize I pasted the wrong link, apologies!, this has been fixed (edited)

Sonar Server Restart Sonar server will be restarted at 2:00 PM (3/31/2025 2:00 PM) The purpose of this restart are backend changes This restart is expected to take only about 5 minutes. While I do not expect any delays, as usual a 1 hour window is reserved. I'll keep us updated. Update 10:00am EST: Sonar server is now being restarted. Update 10:01am EST: Server restart successful, I'll be monitoring for the next few minutes to ensure everything's working as expected. Update 10:14am EST: Server maintenance completed. (edited)

SonarPlugin Updated (v0.7.1.0) Dalamud API 12 and .NET 9 API has been bumped 12 and updated to .NET 9. All nuget packages are also updated. There are no user facing changes this update, however due to changes in memory layout work was needed in their respective places at Dalamud and FFXIVClientStructs. Update Availability This update will be available once the following PR is merged:

Global: https://github.com/goatcorp/DalamudPluginsD17/pull/5767 This update is not compatible at CN and KR at this time due to API level

This update is also available via the Sonar repo: https://raw.githubusercontent.com/FFXIV-Sonar/SonarRepo/main/pluginmaster.json (edited)

Sonar Server Restart Sonar server will be restarted in a few minuites from now, tentantively scheduled to 8:00 AM (3/28/2025 8:00 AM) The purpose of this restart is preparation for SonarPlugin v0.7.1.0, which contains the necessary changes for Dalamud's API Bump to 12 and .net 9 Update 3:57am EST: Sonar Server restart issued Update 3:59am EST: Sonar server is back online, I'll be monitoring during the next few minutes to ensure smooth operations Update 12:14pm EST: Maintenance is technically complete but I still need to monitor once Dalamud and SonarPlugin becomes available as there's a change. I currently have no ETA but will be keeping an eye during those times as well. (edited)

SonarPlugin Update (v0.7.0.0) Korean Resources I finally got contacted and helped to make Korean resources data available. Hunt, Fates and Zones will now be displayed in Korean for Korean users. edit: Sonar Server Restart While it would be nice to have the new resources snapshot on the server, there are no functionality changes nor side-effects and therefore a restart will not be planned. Update Availability This update will be available once the following PRs are merged:

Global: https://github.com/goatcorp/DalamudPluginsD17/pull/5547
China: https://github.com/ottercorp/DalamudPluginsD17/pull/323
Korea: Posted This update is also available via the Sonar repo: https://raw.githubusercontent.com/FFXIV-Sonar/SonarRepo/main/pluginmaster.json

(edited)

Sonar Server Maintenance Sonar server will be going down for maintenance starting at 4:00 PM (3/17/2025 4:00 PM) and will be down for approximately 1-2 hours. The purpose of this maintenance are major backend changes, which includes updating to PostgreSQL 17. While I technically do not expect for this to take long, due to the amount of data (history data) and nature of the changes I'm reserving a 2 hour window. I intend to make some history related queries available to us in a future update via a Discord bot. No plugin updates are needed at this time. I'll keep us updated as usual. Update 10:18am EST: v0.6.9.2 is available in the Sonar repo as a side-effect of the server updates, however there are no user facing changes. Update 12:00pm EST: Server is going down for maintenance. Update 2:00pm EST: Taking longer than expected due to additional steps but I should be done shortly. Update 2:09pm EST: Sonar server is now back online, I'll be monitoring for the next few minutes to ensure smooth operations Update 2:28pm EST: Server maintenance completed. (edited)

Sonar Server Maintenance Sonar server will be going down for maintenance starting at 7:00 PM (3/9/2025 7:00 PM) The purpose of this maintenance are backend host changes. Additionally, a new recovery features for relay information has been added. This will work for relays that's been cleaned up after some period of them not being seen and will therefore be rare to see happening. Cleanup is set to about 1 month. While I do not expect major issues this maintenance, expect a 1 hour window. I'll keep us updated as usual. Update 3:01pm EST: Sonar server is going down for maintenance Update 3:08pm EST: Server is back online, I'll be monitoring during the next few minutes to ensure everything's running smoothly Update 3:10pm EST: New recovery feature errored out, sonar is up but needs another restart once I push a fix. Will let us know of time. Update 3:31pm EST: Next restart set to 3:45pm, 14 minutes from now. Update 3:44pm EST: Server is being restarted -# as usual discord rate limits occurred here Update 3:45pm EST: Server restart successful, I'll be monitoring during the next few minutes to ensure everything's running smoothly Update 3:58pm EST: Server maintenance completed So apparently its not as rare as I thought, although still rare it seem to happen with some frequency. Once this happen you may still see the 1970 dates for a short period as this happen completely asynchronously before being updated with the last known times from history. Relay data requests will not show these entries as they're "forgotten" by the server (as part of the cleanup process) (edited)

Sonar Server Maintenance Sonar server will be going down for maintenance starting at 6:15 AM (3/4/2025 6:15 AM) and its expected to be down for about 1-2 hours. The purpose of this maintenance are backend changes and server updates. While I don't expect any issues to occur, I'll keep us updated as usual. Update 1:25am EST: Sonar server is going down for maintenance Update 2:41am EST: Sonar server is back online, I'll be monitoring during the next few minutes to ensure everything is okay Update 2:54am EST: Sonar server maintenance completed (edited)

Sonar Server Emergency Maintenance Sonar server has gone down, currently taking a look Database is down Update 2:45am EST: Server is back online (since 2:15am EST), cause was a system maintenance service restarting services (edited)

SonarPlugin Updated (v0.6.9.0) Big commit but little user-facing changes as most of the work has been spent at the library and backend. Data resources updated Sonar resources have been updated, including the new CN update. Hunt HP Percents Hunt HP percents had a chance of appearing as 100.0001% due to rounding errors. This has been fixed. Sonar Server Maintenance Sonar server maintenance will performed some time in the future. Update Availability This update will be available once the following PRs has been merged:

Global: https://github.com/goatcorp/DalamudPluginsD17/pull/5459
China: https://github.com/ottercorp/DalamudPluginsD17/pull/313 This update is also available via the Sonar repo: https://raw.githubusercontent.com/FFXIV-Sonar/SonarRepo/main/pluginmaster.json

(edited)

Sonar Server Maintenance Sonar Server will be going down for maintenance at 3:30 AM (2/3/2025 3:30 AM) and will be down for approximately 1 hour. The purpose of this maintenance are backend changes for future discord bot development and a potential fix for the server stopping broadcasting, as occurred here: https://discord.com/channels/205430339907223552/718386297684623381/1307367883206299729. This bug never recurred but I found a spot where it might have occurred and fixed its logic. SonarPlugin will be updated at a future time once I fix a few things, which may be accompanied by another server maintenance. System updates will also be performed on the host as part of this maintenance. While I do foresee any issues, should anything occur I'll keep us updated as usual. There are no visible user-facing changes. Update 10:35pm EST: Server is going down for maintenance Update 10:46pm EST: Server is back online, I'll be monitoring during the next few minutes to ensure its running smoothly Update 11:10pm EST: Server maintenance completed (edited)

Regarding /sonarsupport I'm planning some changes for /sonarsupport to allow two-way communication Sometimes I leave replies in here if its a general question I can answer freely but else I cannot reply due to multiple reasons I'll keep reading and acting upon them as needed but my replies, unless its a general question type of thing, will be limited. In the meantime for two-way support you can create a ticket at #tickets

Sonar Server Maintenance Sonar server will be going down for maintenance at 4:00 PM (11/26/2024 4:00 PM) and will be down for about an hour. The purpose of this maintenance are backend changes and server updates. While I made sure there should be no issues as usual there will be a possibility I'll need multiple restart due to the nature of the server changes at Sonar. I'll keep us updated as usual Update 11:00am EST: Sonar server is going down for maintenance Update 11:14am EST: Server is back online, I'll be monitoring during the next few minutes to ensure smooth operation Update 11:26am EST: Second restart set to 11:30am EST Update 11:36am EST: Restart successful, back to monitoring Update 11:46am EST: Server maintenance completed (edited)